Responsible Gaming
at line789
Gaming should be a source of enjoyment. At line789, every player's ability to stay in control and access help is our priority.
Understand the true meaning of gaming
At line789, we always put our players' wellbeing first. Online gaming should exist purely as entertainment and fun, and on any given day it should be balanced alongside normal life.
We are honest in saying that gaming is not a way to make money and that losses can happen. This policy is here to help players make their own informed decisions and to ask us for help when needed. We believe the best time to play is when you are in control of your gaming.
If you feel like you are losing control of your gaming, you do not have to carry that alone — line789's 24/7 support team is ready to talk with players in Burmese. On this page you can find tools and information to help you approach gaming in a healthier way.
- Must be at least 21 years old to play
- Set your own limits
- Self-exclude at any time
- 24/7 Burmese-language support
- Protected with SSL encryption
Control tools for players
Deposit limit
You can set your own daily, weekly or monthly deposit limit. Planning your budget in advance is the best way to keep playing responsibly over the long term.
Time Limit
You can set a limit on how long you play each day. When the time is up, you will receive an alert and your session can be paused.
Self-Exclusion
If you want to take a break from playing — short-term or long-term — you can apply for Self-Exclusion. During the exclusion period, you will not be able to access your account.
Cooling-Off
You can take a break from playing for 7 to 30 days. This tool helps you avoid playing immediately after feeling angry, tired or after a losing streak.
24/7 Support
If you need help with anything related to your play, you can reach line789's live chat support in Burmese 24/7. You can also contact us by email.
21+ Age Restriction
You must be 21 or older to play at line789. Your age is verified when you open an account to keep this restriction in place.
Signs to watch for that may indicate a gambling problem
If you notice any of the following signs in yourself or someone close to you, please seek help. These signs indicate that gambling may be becoming hard to control.
- Betting more and more in an attempt to win back money that was lost
- Feeling unable to control whether or not you gamble
- Hiding your gambling from family and friends
- Taking out loans or selling belongings in order to gamble
- Feeling angry or restless when trying to stop gambling
- Gambling causing problems at work, with family or with your health
- Feeling anxious or unable to relax when not gambling
- Noticing that relationships with family are breaking down but continuing to gamble anyway
How to set your responsible gambling tools
Every player can set their own limits from within their account. Limits take effect immediately, but removing them can take up to 48 hours to process — meaning limits are easy to put on but require advance thought to take off.
| Tool | What it does | How to apply | Status |
|---|---|---|---|
| Deposit Limit | Limits how much you can deposit per day / week / month | Request via Support Live Chat | Takes effect immediately |
| Time Timeout | Suspends your account for 7, 14 or 30 days | Request via Support Live Chat | Takes effect immediately |
| Self-Exclusion | Closes your account for 6 months or longer | Contact [email protected] to request | Takes effect immediately |
| Reality Check | Alerts you about how long you have been playing | Can be enabled via Support Live Chat | Takes effect immediately |
How to apply for Self-Exclusion
Deciding to stop playing can be a big step. line789 has made this process simple and quick to carry out.
-
1Contact us via Live Chat
Open line789's live chat — you can connect instantly with a team available in Burmese 24/7. -
2Say "I want Self-Exclusion"
Our staff will help you choose the exclusion period (6 months, 1 year or permanent). -
3Confirm your request
Once your request is submitted, a confirmation will be sent to you in Burmese and your account will be suspended immediately. -
4When the exclusion period ends
Your account will not be reopened automatically when the period is up — it will only be reopened if you contact us yourself and decide to reactivate it.
To keep a formal record of your Self-Exclusion request, please contact us at the email address below
If you prefer to submit your request by email, send a message with the subject line "Self-Exclusion Request" and include your account username.
Tips for managing your gaming
Do's
- Set a spending limit before you start playing
- Limit your play time and take regular breaks
- See gaming as entertainment only, not a source of income
- Only play with money you can afford to lose — money that won't affect your life if it's gone
Don'ts
- Don't chase your losses by continuing to play
- Don't play when you're drinking, tired, or angry
- Don't play with borrowed money — losing it can lead to serious debt problems
- Don't help anyone under 21 access or play
Worried about your gaming?
If you feel like you're losing control of your gaming, contact the line789 support team right away. You don't have to carry this alone — we're here to help.