Accountability · Safety · Control

Responsible Gaming
at line789

Gaming should be a source of enjoyment. At line789, every player's ability to stay in control and access help is our priority.

For players aged 21 and above only — play responsibly
Keeping players safe and protected

Understand the true meaning of gaming

At line789, we always put our players' wellbeing first. Online gaming should exist purely as entertainment and fun, and on any given day it should be balanced alongside normal life.

We are honest in saying that gaming is not a way to make money and that losses can happen. This policy is here to help players make their own informed decisions and to ask us for help when needed. We believe the best time to play is when you are in control of your gaming.

If you feel like you are losing control of your gaming, you do not have to carry that alone — line789's 24/7 support team is ready to talk with players in Burmese. On this page you can find tools and information to help you approach gaming in a healthier way.

Quick Reference
  • Must be at least 21 years old to play
  • Set your own limits
  • Self-exclude at any time
  • 24/7 Burmese-language support
  • Protected with SSL encryption

Control tools for players

Deposit limit

You can set your own daily, weekly or monthly deposit limit. Planning your budget in advance is the best way to keep playing responsibly over the long term.

Time Limit

You can set a limit on how long you play each day. When the time is up, you will receive an alert and your session can be paused.

Self-Exclusion

If you want to take a break from playing — short-term or long-term — you can apply for Self-Exclusion. During the exclusion period, you will not be able to access your account.

Cooling-Off

You can take a break from playing for 7 to 30 days. This tool helps you avoid playing immediately after feeling angry, tired or after a losing streak.

24/7 Support

If you need help with anything related to your play, you can reach line789's live chat support in Burmese 24/7. You can also contact us by email.

21+ Age Restriction

You must be 21 or older to play at line789. Your age is verified when you open an account to keep this restriction in place.

Signs to watch for that may indicate a gambling problem

If you notice any of the following signs in yourself or someone close to you, please seek help. These signs indicate that gambling may be becoming hard to control.

  • Betting more and more in an attempt to win back money that was lost
  • Feeling unable to control whether or not you gamble
  • Hiding your gambling from family and friends
  • Taking out loans or selling belongings in order to gamble
  • Feeling angry or restless when trying to stop gambling
  • Gambling causing problems at work, with family or with your health
  • Feeling anxious or unable to relax when not gambling
  • Noticing that relationships with family are breaking down but continuing to gamble anyway

How to set your responsible gambling tools

Every player can set their own limits from within their account. Limits take effect immediately, but removing them can take up to 48 hours to process — meaning limits are easy to put on but require advance thought to take off.

Tool What it does How to apply Status
Deposit Limit Limits how much you can deposit per day / week / month Request via Support Live Chat Takes effect immediately
Time Timeout Suspends your account for 7, 14 or 30 days Request via Support Live Chat Takes effect immediately
Self-Exclusion Closes your account for 6 months or longer Contact [email protected] to request Takes effect immediately
Reality Check Alerts you about how long you have been playing Can be enabled via Support Live Chat Takes effect immediately

How to apply for Self-Exclusion

Deciding to stop playing can be a big step. line789 has made this process simple and quick to carry out.

  • 1
    Contact us via Live Chat
    Open line789's live chat — you can connect instantly with a team available in Burmese 24/7.
  • 2
    Say "I want Self-Exclusion"
    Our staff will help you choose the exclusion period (6 months, 1 year or permanent).
  • 3
    Confirm your request
    Once your request is submitted, a confirmation will be sent to you in Burmese and your account will be suspended immediately.
  • 4
    When the exclusion period ends
    Your account will not be reopened automatically when the period is up — it will only be reopened if you contact us yourself and decide to reactivate it.
Contact us by email

To keep a formal record of your Self-Exclusion request, please contact us at the email address below

If you prefer to submit your request by email, send a message with the subject line "Self-Exclusion Request" and include your account username.

Tips for managing your gaming

Do's

  • Set a spending limit before you start playing
  • Limit your play time and take regular breaks
  • See gaming as entertainment only, not a source of income
  • Only play with money you can afford to lose — money that won't affect your life if it's gone

Don'ts

  • Don't chase your losses by continuing to play
  • Don't play when you're drinking, tired, or angry
  • Don't play with borrowed money — losing it can lead to serious debt problems
  • Don't help anyone under 21 access or play

Worried about your gaming?

If you feel like you're losing control of your gaming, contact the line789 support team right away. You don't have to carry this alone — we're here to help.

Questions about responsible gaming

You must be 21 or older to play at line789. Anyone under 21 cannot open an account. Age is verified at the time of registration. If we are not certain that a player is 21 or above, we may suspend the account.

Once your Self-Exclusion period ends, your account will not be reopened automatically. If you want to play again, you must contact [email protected] and submit a new request. We will review it responsibly before reopening the account.

Open line789's live chat and tell the support team that you want to set a deposit limit. You can choose a daily, weekly, or monthly limit. Increasing a limit takes 48 hours to take effect, while decreasing it applies immediately.

If you believe someone close to you has a gambling problem, you can contact [email protected] and request a Third-Party Exclusion. This allows us to look into that person's account. Having an open and honest conversation with them is the best first step.

Yes. During a Self-Exclusion period you will not be able to log in and play — so for any matters related to deposits or withdrawals, you must contact [email protected] directly. Any remaining balance in the account can be withdrawn during this period.

In normal gaming, a player plays with a set amount for enjoyment and can stop without it affecting their life, even if they lose. Problem gambling is when a person cannot stop even if they want to, and gambling is causing problems in their life. Responsible gaming provides the tools and knowledge to draw the line between these two.